1. Acceptance of Terms
By accessing or using the BOOKING BIBLE platform ("Service"), operated by Booking Bible ApS, CVR 46504666, Torvegade 66, 1400 København K, Denmark ("Company", "we", "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
These Terms apply to all users of the Service, including studio operators ("Operators"), their staff, and end-user members ("Members"). Operators are additionally bound by the terms of their subscription agreement.
2. Description of Service
BOOKING BIBLE is a software-as-a-service platform for fitness and wellness studio management, including class scheduling, online booking, payment processing, member management, live video streaming, and marketing tools. The Service is provided "as is" and "as available."
3. Accounts and Registration
You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately of any unauthorized use.
Operators are responsible for managing their staff and member accounts, including assigning appropriate roles and permissions. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Payments and Billing
Operators subscribe to a platform plan with monthly billing. Payment is processed via Stripe. All fees are quoted in USD and are exclusive of applicable sales tax / VAT unless otherwise stated. Tax handling follows the rules of your operating jurisdiction.
Subscription fees are billed in advance. Usage-based charges (video streaming, SMS, email volume) are billed in arrears based on metered usage. Failed payments will be retried automatically. Accounts with outstanding balances may have service restricted after a 14-day grace period.
Member payments for class passes, drop-ins, and products are processed by Stripe on behalf of the Operator. The Company acts as a technology provider and is not a party to transactions between Operators and Members.
5. Cancellation and Termination
Operators may cancel their subscription at any time. Cancellation takes effect at the end of the current billing period. Upon cancellation, Operators retain read-only access to their data for 30 days, after which it may be deleted.
We may terminate or suspend your account immediately for material breach of these Terms, including non-payment, abusive behavior, or use of the Service for unlawful purposes.
5a. Plan Downgrade and Feature Removal
Operators may downgrade their subscription tier or remove add-ons at any time. By default, downgrades take effect at the end of the current billing period. An Operator may opt in to an immediate downgrade; in that case any prorated credit is applied to the next monthly invoice.
When a feature becomes unavailable due to downgrade or add-on removal, related data is preserved in a read-only state during a grace period:
- Starter tier and below: 30 days.
- Pro tier: 90 days.
- Enterprise tier: 365 days (configurable down to 30 days).
During the grace period the Operator may re-upgrade and resume full access with no data loss, or export the affected data via the in-product export tools. After the grace period, the related data is permanently deleted. Operators receive at least one written notification seven (7) days before the deletion date.
6. Data Ownership and Portability
Operators retain ownership of all data they input into the Service, including member information, booking records, and financial data. You may export your data at any time via the admin dashboard or by contacting support. We will provide data exports in standard formats (CSV, JSON) within 14 days of request.
7. Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.
Our total aggregate liability for any claims arising from these Terms shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.
8. Data Processing
Our processing of personal data is governed by our Privacy Policy and, where applicable, our Data Processing Agreement. Operators acting as data controllers must ensure they have a lawful basis for processing member data through the Service. Use of the Service is subject to our Acceptable Use Policy.
9. Intellectual Property
The Service, including its design, code, features, and documentation, is owned by the Company and protected by copyright and intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service.
Content uploaded by Operators (class descriptions, images, video recordings) remains the property of the Operator. You grant us a limited license to host, display, and transmit this content as necessary to provide the Service.
10. Modifications to Terms
We may update these Terms from time to time. Material changes will be communicated via email at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
11. Governing Law and Disputes
These Terms are governed by the laws of Denmark. Any disputes arising from these Terms shall be submitted to the City Court of Copenhagen (Københavns Byret) as the court of first instance.
12. Contact
For questions about these Terms, contact us at:
Booking Bible ApS
CVR 46504666
Torvegade 66, 1400 København K, Denmark
Email: legal@bookingbible.com